You can return any goods, for any reason, within 30 days. Unfortunately you can’t return personalised goods but everything else is not a problem. This does not affect your statutory rights, and includes the 14 day statutory cooling off period. If you would like to cancel an order, you will receive a full refund within 14 days of cancelling and returning your products to us.
How do I return my order?
To return your order within 30 days, please send an email to firstname.lastname@example.org and we will help you process your return. We advise you use a recorded method of posting the goods back to us.